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44 45MAXDATA SR1202 M1 – Technical User GuideTroubleshooting and Problem Solving
44 45MAXDATA SR1202 M1 – Technical User GuideTroubleshooting and Problem Solving
Troubleshooting
The following sections describe problems, with possible solutions, which can occur with your SR1202
SAS Enclosure Platform.
System Faults
Symptom Cause Action
1.
The CONTROLLER
FAULT LED will illu-
minate AMBER on
the SR1202 module
2. Audible Alarm
sound
The ESI processor has
detected an internal
fault on one of the
following modules:
– PSU
– Cooling
– SR1202 RAID
Controller
Replace faulty module as appropriate:
– PSU
– Cooling
– SR1202 RAID Controller
NOTE
See also section “Thermal Warnings” on page 45.
Power Supply Faults
Symptom Cause Action
1.
Ops Panel SYSTEM
FAULT LED AMBER
2. An AMBER LED on
one or more Power
Supply Modules.
3. Audible Alarm
sounding.
1.
Any power fault.
2. A fan failure.
3. A thermal condi-
tion which could
cause PSU over
-
heating.
4. Fault on one of
the following
modules:
– PSU
– Cooling
– SR1202 RAID
Controller
5. Removal of 1
PSU
1.
Check AC power connections to Power Supply
module are live.
2. Disconnect the Power Supply module from AC
power and remove the module from the system.
Re-install: if problem persists, replace Power
Supply Module.
3. Reduce the ambient temperature.
4. Replace faulty module as appropriate:
– PSU
– Cooling
– SR1202 RAID Controller
- Technical User Guide 1
- MAXDATA SR1202 M1 1
- 2 Contents 2
- Contents 3
- 3 Getting Started 27 4
- 4 Operation 37 4
- 6 Contents 6
- 1 Preface 7
- European Regulations 8
- ATTENTION 8
- 240 VAC 9
- WARNING 10
- CAUTION 10
- Battery Safety 11
- Expansion Connectors 11
- Rack System Precautions 11
- Special Tools and Equipment 12
- ESD Precautions 12
- Data Security 12
- 2 Introduction 13
- The Enclosure Core Product 14
- Enclosure Chassis 14
- Operator’s Panel 15
- Visible Alarms 16
- Audible Alarms 16
- The Plug-in Modules 17
- Multiple Power Supply Modules 18
- Cooling Module 18
- SR1202 RAID Controller Module 19
- StorView 21
- Management Module 21
- Battery Module 21
- Drive Carrier Module 22
- Drive Status Indicators 23
- Anti-tamper Locks 23
- Dummy Carrier Modules 23
- Blank Modules 23
- Technical Specifications 24
- 3 Getting Started 27
- Module Installation 30
- Management Interfaces 30
- Enclosure Configuration 31
- Fibre Channel Interface 31
- Enclosures Expansion 33
- Drive Slot Arrangement 33
- Power Cord Connection 34
- Grounding Checks 35
- 4 Operation 37
- Power Down 38
- Overview 39
- Power Supply Module LEDs 40
- Cooling Module LEDs 40
- Ops Panel LEDs 40
- Audible Alarm 42
- Drive Carrier Module Faults 43
- NOTES 43
- Troubleshooting 44
- Thermal Control 45
- Thermal Alarm 45
- Thermal Warnings 45
- Dealing with Hardware Faults 46
- Replacing a Module 46
- Power Supply Modules 47
- Installing a Cooling Module 49
- IMPORTANT 52
- Installing a Battery Module 54
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